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Frequently Asked Questions

Looking for a new place to call home? Browse our available apartments across San Francisco and Berkeley and schedule a tour with one of our agents. We’re here to help you find a home that fits your lifestyle and once you do, we’ll guide you through the application process, lease signing, and everything in between until you have your keys in hand. We’re with you every step of the way.
What do I need to apply for an apartment?

Applications are processed through Findigs, our online application and screening platform. To expedite the application process, please have the following:

  • ID: Any valid government issued identification (Driver’s license, Passport, or State Issued ID)
  • Proof of income
  • Application Fee: A $56.90 application fee is applicable for all prospective tenants
What are the income requirements?

Applicants must have a minimum combined net income (after taxes) of 2.25 times the monthly rent amount.

What are the pet guidelines & fees?
  • We allow up to two pets (cats and/or dogs) per household
  • All pets must be non-aggressive and cannot exceed 70 pounds
  • Dogs and cats must be housebroken and neutered or spayed
  • Monthly Pet Rent:
    • Dogs: $50 per pet, per month
    • Cats: $25 per pet, per month
    • Other: $15 per pet, per month
  • Breed Restrictions apply. Please ask for details.
How can I pay my move-in funds?

Move-in funds can be paid through the resident portal, or by cashier’s check or money order. We cannot accept personal checks for move-in funds.

How do I pay my rent?

The fastest and easiest way to pay rent is online. It’s our preferred method, and it takes just a few minutes.

Pay online (preferred)

  1. Download the RentCafé Resident App, or visit rentbt.com and go to the Resident Services tab.
  2. Log in with your resident portal credentials.
  3. Select Payments from the app or website menu.
  4. Choose One Time Payment, or set up recurring payments with the Setup Auto-Pay option.
  5. Once you’ve paid, check the Recent Activity tab to review your payment.

Pay by check

If you’d rather pay by check, make it payable to the Owner named on the first page of your lease and in your Welcome Letter. Mail it to:

Brick + Timber
101A Clay Street, PMB 101
San Francisco, CA 94111

This address is for all correspondence, including rent payments and official notices.

Is there parking available at my building?

For more information about parking availability and costs, please contact [email protected].

What resources may be available if I am having difficulty paying my rent?

Please see the resources available listed below: